Choose a company that has big contracts under their belt. See who they are already providing IT support too. This will help you gage their level off experience and help your IT infra-structure grow as result. This means saving time and money for your company too
Location and flexibility.
Are they Local to your business and will they be flexible enough to cover weekends and unsociable hours. This is a major factor to consider. Most IT support can be done remotely now a days but what about server install issues, and hardware defects? Thus, Locality is paramount. You want the support today not tomorrow!
Can the IT service provide more than just a support service?
Ok so I found my very local IT support in Birmingham and they are extremely proactive in terms of flexibility with weekend call outs but what else do they offer. Will they’re do my website design and help my company rank on the first page of google. Without appearing on the first page of google there’s no point having a website is there. If I type in Computer support Birmingham and Your Company is showing on page 166 of google will your clients be finding you. The answer is no.
The bottom line is your IT support company need to put you first.
As IT experts their duty and responsibility of care is to tell you about such services that will not only support your IT infra structures but also give you a far better virtual presence, Remember website design, whether its accessible by the majority of folk on google counts